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Sales Team
The CCP team will assist you and your team in selecting your voice recording systems to ensure that its’ the correct model and configuration by understanding your applications and needs, strategies, financial criteria, network, and technical knowledge. System Consultative Service
The sales staff will work with you and your team in developing a voice recording solution that will address your needs and applications. The proposal will include recommended infrastructure equipment and network that will complement your voice recording system. The sales team will continually evaluate your network and present recommendations as your company grows and your voice recording needs evolve. Equipment Leasing Program
Leasing is a viable option for customers wishing to save on capital funds for other opportunities and for budgetary purposes. Various leasing programs are available to fit your unique needs and financial situation. CCP Technical Team
The trained technical team provides support service from installation and training to on-going support services. Select the support level appropriate for your needs. Technical services are: First-year Warranty Support
The CCP technician will provide the first-year warranty support service on your system, which included in the purchase price. The first warranty covers:
Installation
CCP offers on-site installation service
End-user Training
End-users training will increase your staff’s knowledge on the use of the voice recording system. The training includes instructions on:
Support Services
Basic Telephone Support CCP Basic Telephone Support Service is will suited for customers who already have the basic voice recording knowledge. Basic Telephone support service provides the basic technical and operational support. Basic Telephone Support Service includes:
Enhanced Support Service CCP Enhanced Support Service is suited for customers who have the basic technical understanding and wish to keep the system software current. Enhanced Support Service will provide assistance in resolving basic operational and technical support and repair and return of a faulty unit. Enhanced Support Service includes:
Enhanced Plus Support Service CCP Enhanced Plus support service is suited for customer requiring On-Site support service during Normal Business Hours. Enhanced Plus Support Service includes:
Elite Support Service Elite Support Service is suited for customers with a mission critical application, who requires access to Support Service Seven (7) days a week by twenty-four (24) hours. Elite Support Service includes:
If you require additional support service information please contact your CCP Account Manager. Other Services
For pricing or more information please contact your CCP Sales Account Manager or Representative. |
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